SysAid Help Desk before 15.2 contains multiple local file inclusion vulnerabilities which can allow remote attackers to read arbitrary files via .. (dot dot) in the fileName parameter of getGfiUpgradeFile or cause a denial of service (CPU and memory consumption) via .. (dot dot) in the fileName parameter of calculateRdsFileChecksum.
View the template here CVE-2015-2996.yaml
References:
https://seclists.org/fulldisclosure/2015/Jun/8